1. Introduction
Therapy Clinics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: When you register on our platform, submit a clinic listing, or contact us, we may collect personally identifiable information such as your name, email address, phone number, and postal address.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about how you use our platform.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services
- To improve, personalise, and expand our platform
- To communicate with you, including for customer service and support
- To process transactions and send related information
- To send you marketing and promotional communications (with your consent)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:
- Consent: You have given us permission to process your personal data for specific purposes
- Contract: Processing is necessary for the performance of a contract with you
- Legitimate Interest: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is necessary to comply with the law
5. Sharing Your Information
We may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share your personal information for any other purpose with your consent.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Data Protection Rights
Under the UK GDPR and Data Protection Act 2018, you have the following rights:
- Right of Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request correction of inaccurate personal data
- Right to Erasure: You have the right to request deletion of your personal data
- Right to Restrict Processing: You have the right to request restriction of processing your personal data
- Right to Data Portability: You have the right to request transfer of your data to another organisation
- Right to Object: You have the right to object to processing of your personal data
To exercise any of these rights, please contact us at support@therapyclinics.co.uk. We will respond to your request within one month.
9. Cookies Policy
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.
Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
10. Third-Party Links
Our website may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
11. Children's Privacy
Our platform is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@therapyclinics.co.uk
Last updated: March 2026